Privacy policy.

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1. Information we collect

We may collect and process the following data about you:

a) Information you provide to us:

• Personal information you provide when making a purchase, such as your name, email address, postal address, phone number, and payment details.

• Information submitted via our contact forms or other communication methods.

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b) Automatically collected information:

• Google Analytics: We use Google Analytics to track and report website traffic. Google Analytics collects information such as how often users visit the website, what pages they visit, and which sites they came from before visiting ours. Google Analytics collects your IP address, but not personal data like your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: Google Analytics Opt-Out.

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c) Cookies and tracking technologies:

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our site may not function properly.

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d) Advertising services:

We may use Google advertising services to show ads to users who have visited our website. Google may collect information about your visits to our site and other websites to provide relevant advertisements. You can opt out of Google's personalized ads via Google Ads Settings.

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2. How we use your information

We use the information we collect in the following ways:

• To process and fulfil your orders, including sending order confirmations and invoices.

• To provide customer support and respond to inquiries.

• To improve our website and services, including through the use of analytics data.

• To show relevant advertisements and measure their effectiveness.

• To comply with our legal obligations, including accounting and taxation requirements.

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3. Legal basis for processing

We process your personal data on the following legal bases:

• Contractual Necessity: To fulfil orders and provide you with services you have requested.

• Consent: For marketing communications and analytics tracking, where you have given consent.

• Legitimate Interests: To improve our services, monitor website usage, and for advertising purposes.

• Legal Obligation: To comply with legal and regulatory requirements.

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4. Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties to help us provide our services:

• Service Providers: Such as payment processors and website hosting providers.

• Analytics Providers: Such as Google Analytics, for website performance monitoring.

• Advertisers: For targeted advertising, as described above.

These third parties are required to keep your information secure and only use it for the purpose of providing the specific service.

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5. How we protect your data

We are committed to keeping your personal data secure. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

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6. Data retention

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. For example, we may keep your data for as long as needed to comply with legal obligations or resolve disputes.

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7. Your data rights

Under the UK GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate data.

• Request erasure of your data, where applicable.

• Object to or restrict the processing of your data.

• Request data portability.

• Withdraw your consent at any time (where consent was the legal basis for processing).

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within one month, as required by law.

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8. Third-party links

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies when you visit them.

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9. Changes to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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10. Contact us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at Hanget®

info@hanget.co.uk
01892 668553